Our customer service team will be out of office from December 24th through January 1st, returning on January 2nd. During this time, we will be unable to answer emails. Â
We will resume responding to emails in the order they were received starting in January. Please allow 7-10 business days for a reply once we return.
We appreciate your patience and understanding. Â Thank you for being part of the Basic Fun family, and we wish you a joyful holiday season and a wonderful New Year!
How can we help you?
Thank you for reaching out to our customer service team. Please choose a brand below and fill out your inquiry and we will get back to you within a few days!
301 Yamato Road Fun Suite 4200 Boca Raton, FL 33431
Tel: 561.997.8901 Fax: 855.676.2515
Hong Kong office
Rm 518 Chinachem Golden Plaza 77 Mody Road, Tsim Sha Tsui East Kowloon, Hong Kong
Tel: 852.3169.3628 Fax: 852.3169.3627
 If you are under 13 years of age, please have your parent contact us and provide this information.
Important Notice: Protecting Our Customers
BasicFun.com is our only official website. We will never ask for your credit card details outside of secure transactions on our site or with trusted retail partners.
If you encounter suspicious websites or communications claiming to represent Basic Fun!, please contact us at [email protected].